Privacy Policy

Effective Date: October 29, 2025

Logos Solutions ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit https://logos-solutions.ai/ and use our AI-driven services.

1. Information We Collect

We collect information that you provide directly to us and data generated through your use of our services:

Contact Data: Name, email address, and phone number.

AI Input Data: User prompts, queries, and uploaded documents provided for AI processing.

Technical Data: IP addresses, browser type, and usage patterns collected via cookies and Google Analytics.

2. How We Use Your Information

We process your data for the following purposes:

Service Delivery: To generate AI outputs and provide agency services.

Model Improvement: To train and fine-tune our AI models to enhance performance and accuracy.

Communication: To contact leads regarding inquiries until a "stop" request is received.

Marketing & Analytics: To improve our website and send promotional updates (where permitted).

3. AI Data Handling & Training

As an AI agency, we process specialized data:

Processing: We use third-party APIs (OpenAI, Anthropic) to process your inputs.

Training: We may use de-identified or aggregated data to fine-tune models. You have the right to opt-out of your data being used for model training by contacting us.

4. Third-Party Service Providers

We share data with trusted partners to operate our business:

AI Infrastructure: OpenAI API, Anthropic.

Cloud Hosting: AWS / Microsoft Azure.

Payments: Stripe.

Analytics: Google Analytics.

5. Data Retention

We retain your personal information and lead data until the communication goal is met or until you request deletion (e.g., by replying "STOP" to communications). AI input logs are retained only as long as necessary to provide the service or fulfill legal obligations.

6. Your Rights & Choices

Under frameworks like the CCPA and GDPR, you have the following rights:

Access & Portability: Request a copy of your data.

Deletion: Request that we delete your personal information.

Opt-Out: You may opt-out of marketing or AI training uses at any time.

Correction: Update inaccurate information.

7. Security Measures

We implement industry-standard security protocols, including encryption and secure API integrations, to protect your data from unauthorized access or disclosure.

8. International Transfers

Your data is processed within the United States. We do not transfer your personal data to jurisdictions outside of our primary operating region without ensuring adequate legal protections are in place.

9. Contact Us

For privacy-related inquiries or to exercise your rights, please contact:

Logos Solutions 1803 Thomas St, Merrick, NY 11566 Email: [email protected]